Medical Cost Containment Services Inc.
  • Jacksonville, FL, USA
  • Hourly
  • Full Time

Compliance Administrative Support

Job Summary

Medcom Benefits Solutions is seeking a Compliance Administrative Support to join the team! We are looking for someone who is persistent, well-organized, has a sense of urgency, and is a self-starter. This position's primary focus is to maintain and ensure the accuracy of services and deliveries in Compliance software through effective coordination of communication between the Compliance department, clients, and incoming internal communications.

Job Duties

  • Coordinate the compliance department through review of email correspondences from brokers, employers, and staff
  • Direct inquiries and requests to appropriate Compliance staff
  • Process, enter, and file documents submitted and requested in compliance software
  • Maintain, update, and track document services and deliveries in compliance software
  • Prepare statements of service upon delivery of documents and services for accounting to process
  • Assist the Compliance Manager and Compliance Specialists as requested
  • Update job knowledge by participating in educational opportunities
  • Work overtime as requested
  • Other duties as assigned by the Compliance Manager


  • Associate's degree or equivalent level of administrative office working experience and training
  • Sense of urgency
  • Quick learner
  • Self-starter
  • Attention to detail
  • Persistence
  • Professionalism
  • Strong organizational skills
  • Intermediate skills (or higher) with Microsoft Office products (i.e. Word, Excel, PowerPoint) - Must complete a Word assessment prior to interview
  • Strong verbal and written communication
  • Ability to work independently with minimal oversight

A little about us: Medcom Benefit Solutions is made up of experts in the employee benefits field and beyond. We work hard for employers to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance and Actuarial, HIPAA Privacy & Security Solutions, and Government Healthcare Programs.

Perks: As a company full of experts on employee benefits, we do our best to offer the best. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401k retirement account, short and long-term disability, HSA, FSA, LPF, and DCAP, and hybrid or remote work flexibility. As a company committed to helping people, we are also committed to creating and cultivating a diverse and inclusive workplace where all feel safe and welcome.

Values: In the past few years Medcom has become heavily involved in Earth Charter International, a global movement focused on sustainability and community. Most of our company values can be summed up by our internal committees. We have Phoenix, a committee devoted to bringing employees together with company events, perks, trips, and ways to celebrate the holidays. The Cultivate committee works to make Medcom a more sustainable and eco-friendly company in any areas possible. The Outreach committee is for people who feel good when volunteering their time and are always looking for ways to give back to the community.

COVID-19: Those that work in our office are given the best in safety measures, from our Ultraviolet duct lighting that eliminates dust and viruses, to our daily cleaning of all desks, high touch spots cleaned three times daily and plentiful supplies for all our employees to keep themselves and the areas these use pristine.

Medical Cost Containment Services Inc.
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